In March, Secal Ltd made the transition from ISO 9001:2008 to ISO 9001:2015. To comply with the new standard Stefan Parkes, Quality Manager at Secal collaborated with top management to improve and update our quality management system processes, procedures and manual in line with ISO 9001:2015 requirements.

In order to fulfil the requirements of the new standard as well as supporting Secal’s overall strategy, Stefan has updated and where needed created new procedures and introduced new quality tools and methodology. Increased focus is on risk, including management and mitigation as well as opportunity. OEE (Overall Equipment Effectiveness) is a practical improvement tool, supported through new methods of data capture and bespoke software capable of capturing and analysing data used to drive improvement.

The new methodologies, tools, processes and procedures enable Secal to improve performance with real time data to measure and enable fact based decisions; they are the ‘blue print’ for how Secal operates, from enquiry in, to delivery out and after sales service.

Secal is adopting elements of Total Quality Management supported by PDCA Cycle (PLAN-DO-CHECK-ACT) and Risk-Based Thinking. These elements cover all bases when making decisions that affect the business, either with prevention in mind (risk-based thinking) or structured formats in which to correct, prevent, or improve utilising PLAN-DO-CHECK-ACT methodology.

The new ISO accreditation also affirmed our businesses strategy. Areas such as the quality management system and LEAN principles all support Secal’s top line strategy of the business. Overall, the new standard provides the framework for how Secal operates, with increased emphasis on risk, opportunity, PDCA and management.